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Resource Management Procedure for Quality Management System

Resource Management
 

1.0 Purpose
1.1 To establish a procedure to determine and provide resources necessary for achievement of organizations objective and continually improve the effectiveness.


2.0 Scope
2.1 Applicable to all the resources as required by the AAG Land Survey


3.0 Responsibility
3.1 Management Representative


3 3.2 Head of Department
 

4.0 Procedure
4.1 Management Representative in consultation with the Head of Departments identifies the resource requirements for the areas of work affecting quality.
4.2 Management Representative ensures that necessary competence (human resource) is determined for all such positions with regards to education, training, skills and experience. The competence is determined in Competence Requirement Matrix.
4.3 Management Representative analyzes the present competence for all positions and identifies the human Resource requirement / training to be imparted to upgrade the competence level. This is recorded in the Annual Appraisal Form.
4.4 The training need is identified based on the above and the same is planned either Internally / Externally through Training Plan or any appropriate action is taken to suitably satisfy the requirement.
4.5 Management Representative maintains a List of External Training agency capable of providing necessary training. The control on the agency will be as per the procedure for Purchasing.
4.6 On identifying the appropriate faculty, Management Representative arrange to conduct the training program and circulates the schedule of the training program in advance to all concerned.

4.7 Training Attendance Record is maintained for all such training programs.
4.8 The effectiveness of the training is evaluated through one of the following appropriate method. The effectiveness will be recorded suitably and retraining is provided if required
Personal Interview by Management Representative Questionnaire
Conducting Training for other staffs
Implementation on the trained topic
Maturity of the person on personal observation (if)
4.9 Management Representative maintains all appropriate records of education, training, skills and experience for all personnel.
 

Other Resources:
1. Management Representative in consultation with the Review committee determines the required Infrastructure. This is budgeted in the yearly financial plan and the same is procured through capital purchase as mentioned in the procedure for Purchasing.
2. Management Representative and all departmental heads ensure that appropriate work environment is maintained to achieve conformity to product requirement.
 

5.0 References
5.1 Competence Requirement Matrix
5.2 Annual Appraisal Form
5.3 Training Plan
5.4 Training Attendance Record
5.5 List of External Training agency
5.6 Procedure for Purchasing
5.7 Records of education, experience